There are two different codes which Member Companies and Direct Sellers comply with. Here, you can download both codes in full.
CONSUMER CODE OF PRACTICE
The Direct Selling Association was founded in 1965 to promote the highest standards of Consumer protection in Direct Sales. Check whether the order form and literature, shown to you by a Direct Seller, carries the DSA logo. This indicates that the company is a DSA member.
KEY FEATURES
The advantages of purchasing from a DSA member are:
DSA members comply with a consumer code
Members’ compliance with the DSA code is vetted by an independent Code Administrator
Customers have a level of protection that exceeds their legal rights
The protection covers purchases of any value and whether or not the sale was solicited or unsolicited
On the rare occasion when a consumer does have a complaint that needs to be referred to the DSA complaint resolution service, the independent Code Administrator’s adjudication is binding on the DSA member, whilst not incurring any cost to the complainant
CODE OF BUSINESS CONDUCT
All independent Direct Sellers of Member Companies are protected by the DSA Code of Business Conduct which covers the fair and honest promotion of independent business opportunities in Direct Selling. The Code provides protection of investments in business opportunities, that exceed those demanded by law. The code is administered by the DSA's Independent Code Administrator.
KEY FEATURES
Demands truthfulness and openness in all recruitment advertisements
Prohibits unreasonable investments
Demands proper contracts, contract cancellation rights and product buy back rights that exceed those demanded by law
Demands the provision of adequate basic training as part of any initial investment
Demands the prompt payment of commissions and bonuses and provision of regular and comprehensive statements of account
