Susannah Schofield OBE Speaks at The Retail Conference 2025

What an inspiring day our Director General, Susannah Schofield OBE, had at The Retail Conference 2025!

“It was a real pleasure to speak about the future of retail and the role that human connection will continue to play in an increasingly automated world. The conversations that followed, both on stage and in the corridors, reminded me just how much passion, innovation and optimism exists across our industry.”

“The quality of the presentations and panel discussions was exceptional. Every speaker brought fresh insight and thoughtful challenge, and it was energising to hear so many different perspectives on where retail is heading next.”

“Most of all, I loved the opportunity to network with so many talented leaders and reconnect with familiar faces. There’s something incredibly powerful about bringing people together who care deeply about the customer and the craft of retail and Retail Bulletin do this so well! “

“A huge thank you to the team at Retail Bulletin and everyone who took the time to share ideas, ask questions and continue the conversation. I left with a head full of inspiration and a renewed belief that the future of retail is bright, human, and full of possibility.”